Customer Support Associate for Local Accounts
1 Year or less Experience
Ermita, Manila, Metro Manila
FIREFLY ELECTRIC & LIGHTNING CORPORATION (FELCO)
Is currently looking for:
CUSTOMER SUPPORT ASSOCIATE
- Achieve 100% of sales and call targets
- Process client orders and support FSP(Field Sales Personnel) efforts in a manner consistent with quality service standards
- Disseminate information on products, promos, and sales related matters
- Answer general inquiries and suggest products to clients over the phone.
- Resolve complaints by verifying problem and explaining the best solution.
- Maintain account record and provide excellent customer service.
- Graduate of any Bachelor's Degree/College Degree in any field; Preferably Business-related
- Relevant work experience preferred; Fresh Graduates are very much welcome to apply
- Good scholastic records is a plus
- Must be computer literate, keen to details, open to learning and a team player
- Willing to work in Ermita, Manila