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I.T. Helpdesk

2 to 4 Years Experience

Celo Business Solutions Inc.

With business certificates
Corporate Bldg. 101 Mo. Ignacia Ave, Diliman, Quezon City, Metro Manila
Total vacancies for this job title : Over 20
Posted on : February 18, 2019
Job ID : 307550

Details

CELO BUSINESS SOLUTIONS INC.
 
It is the mission of Celo Business Solutions to provide clients with an exceptional outsourcing service and be the best value alternative for the industry. Hence, we consistently enhance our company’s resources, to be in the best position to fully respond to new outsourcing challenges, strategies and trends. We provide similar and complete quality of service  offered by large multinational BPO companies to support business.
 
Is currently looking for:
 
I.T. HELPDESK
 
Singapore Account – Level 1 Technical Support for I.T. Companies

Duties:
- Provide support for all CR/SR raised on a daily basis
- Troubleshoot and resolve issues reported by customers
- Escalation process
- Provide support to engineering during incidents
- Update documentation such as guidelines for Helpdesk

Qualifications:
- Applicants for Service Desk Agents must have a minimum 2-3 year of experience in IT but newly graduate are welcome to apply
- Must be physically and mentally fit
- Willing to work 24 by 7 shifts
- Willing to work in Mother Ignacia, Quezon City
 
For more information about our company, visit our website: https://celobusiness.com/

   

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